Last Updated: NOVEMBER 1, 2022

VitaGraphicsUsa.com understands the importance of protecting the privacy of its users. This
Privacy Policy applies to the personal information we collect, use, and disclose on
VitaGraphicsUsa.com (the “Site”). If you do not agree with the terms of this Privacy Policy,
please do not use the Site or any services offered through the Site.
When we use the term “Personal Information,” we mean information that relates to an individual
who is directly or indirectly identifiable.

How We Collect and Use Information

The information collected from you when you place an order with our Site is used to contact you
in the normal course of business (e.g. shipping order and confirmation emails). Every time you
place an order, we will send you a confirmation regarding your order status using the e-mail
address that you have provided. You will know exactly when we have received your order when
the printing job is completed and even when we submit your documents to our partner carriers
for shipping. We provide your personal information data to companies that provide the best
services to help us with our business activities such as shipping or offering customer service.
These companies are authorized to use your personal information only when needed to provide
these services to us. After your order has been submitted to the carrier agency, all delivery
service and tracking information are provided by the carrier team. We also use your email to
send you newsletters and promotions from our Site when you opt to receive this information
from us.
VitaGraphics does not share any personally identifiable information with third-party parties for
their promotional purposes; we will get your express opt-in consent before we share your
personal data with any company outside of VitaGraphics or its subsidiary companies for
marketing purposes. In addition, VitaGraphics will not use or share your personal information in
a manner that differs from what is described in this Privacy Policy without your prior consent.

Registration

In order to use VitaGraphicsUsa.com , a user must first complete the registration form. During
the registration process, a user is required to give a name and email address. We collect this
information and contact the user about our services even if they have not placed an order. In
addition, when placing an order on our site We also collect payment information, shipping
information, phone number, and other required data if a user places an order on the
VitaGraphicsUsa.com site.

Communications from the Site

Special Offers and Updates will be received by subscribed members occasionally about new
products, services, special deals via email offers or direct mail. Considering the privacy of our
users, we present the option to not receive these types of communications. If you do not wish to
receive Special Offers emails, please see the Opt-out section and choose preferences

Customer Service

We communicate with users via notes on a regular basis to provide requested services. Both
our production and customer service staff use email, phone information and custom notes to
communicate with customers about issues pertaining to their orders.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook , Instagram and LinkedIn
buttons. These Social Media Features collect your (IP) address, which page you are visiting on
VitaGraphicsUsa.com site, and may also set a cookie to enable the Feature so that it functions
properly. This Features and Widgets are either hosted by a third party or hosted directly on our
Site. Your interactions with these Social Media Features and widgets are governed by the
privacy policy of the company providing it.

Cookies and other tracking methods

We and our partners use cookies or a similar program to analyze trends, administer the website,
track users behavior around the website, gather demographic information. You can also control
the use of cookies at the individual browser level, but if you choose to disable cookies, it may
limit your use of certain features/functions on our website.

Analytics / Log Files

As is true of most of the web sites, we gather certain information automatically and store it in log
files. This information includes IP addresses, browser type, internet service provider, referring or
exit pages, operating system, date/time stamp, and clickstream data.
We use this information, to analyze trends, to administer the site, to track users’ behavior
around the site and to gather demographic information. We do not link this collected data to
personally identifiable information.

Behavioral Targeting / Re-Targeting

We partner with a third party ad network to either display advertising on our Web site or to
manage our advertising on other sites.Our advertising network partner uses cookies and other
technologies to collect non-personally information about your activities on this and other
websites to provide you targeted ads based upon your interests.If you don’t want to have this
information used for the purpose of serving you targeted ads, you may opt-out or contact our
support team.

Files

The design/artwork files uploaded by you are hosted on our secure server environment. We use
firewalls and other advanced technologies to prevent interference or access from outside
intruders.

Information you provide us

In order to access and use certain areas of the site, users may be asked for personally
identifiable information, including:
Identifiers, such as your name, address, email address and telephone number
Commercial information such as business name, billing address, delivery address, email
address and telephone number
Categories of personal information such as accounts or credit card numbers or other payment
information
Preferences in receiving marketing from us and our third party communications
Profile data such as Username and Password, Purchases or orders made by you, your interest,
preferences, feedbacks and surveys

Use of Information

The suer information (including Personal Information) collected on the site is used to process
requests, to fulfill orders, for customer service, to market and improve VitaGraphicsUsa.com
products and services, to customize your experience on the Site, and to contact you with
updates to the Site and other information. If you do not wish to receive marketing information,
click on “unsubscribe” link that is included at the bottom of any and all such communications.
Email messages will also provide you with an opportunity to opt-out of receiving this information.
Please note, changes to your preference may not be effective immediately.
Additional reasons we may use Personal Information include:
To improve and customize the Site;
To provide, maintain and secure the Site;
To monitor usage of the Site;
For fraud prevention and detection and to comply with applicable laws;
To enforce or defend our rights, ourselves or through third parties to whom we delegate such
responsibilities;
To share data with police, law enforcement, tax authorities or other government agencies where
we have a legal obligation and to comply with applicable laws, regulations or codes of practice;
To investigate and resolve complaints and manage regulatory matters, investigations and
litigation.

Sharing of Information

VitaGraphicsUsa.com reserves the right to share your personal information with third parties
only in the ways that are described in this Privacy Policy. We do not sell/lease your personal
data to third parties.
– To provide services offered through the site:

We use an outside shipping company to ship your orders, an email service provider to
send/submit email communications to you on our behalf, and a payment processing company to
bill users for goods and services. We require all third parties to respect the security of your
personal information data and to treat it in accordance with the law. We never allow our third-
party service providers to use your personal information/data for their own purposes.
– With your consent:
We will share personal information with outside companies, organizations, or individuals when
we have your consent to do so.
– For legal reasons:
We will share user information with outside parties if we have a good-faith belief that access,
use, preservation or disclosure of the information is reasonable necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request; or
protect against harm to the rights, property or safety of us, our users or the public as required or
permitted by law.

Third-Party Links

VitaGraphicsUsa.com web site may contain links to other Internet web sites, including co-
branded or other affiliated sites, which may or may not be owned or operated by VitaGraphics.
These linked sites have separate and independent privacy policies. Our Privacy Policy only
covers our site and does not cover any other website. We, therefore, have no liability for the
content and any activities of these linked sites. We always strongly encourage you to become
familiar with the privacy practices of those sites. Nonetheless, we seek to protect the integrity of
our site and welcome any feedback about these linked sites (including if a specific link does not
work).

Security

We have put appropriate security measures to prevent your personal data from being
accidentally get lost, used or accessed in any unauthorized way. VitaGraphicsUsa.com uses
industry-standard security technology called Secure Socket Layer (SSL Encryption), a protocol
developed by Netscape, for the secure transmission of sensitive information over the Internet.
SSL Encryption works by using a private key to encrypt data that are transmitted over the
Secure Socket Layer connection.

Updates To This Privacy Policy

We may occasionally update this Privacy Policy when required. When we do so, we will also
update “last modified” date at the top of the Privacy Policy. If VitaGraphics changes any of its
policies that affect users’ personal information, the changes will be posted in this document, and
prominently on the public and private web sites (www.VitaGraphicsUsa.com) for 30 consecutive
business days prior to the implementation of those changes. If we are making any material

changes we make sure to notify you by email.We also encourage you to periodically review the
Privacy Policy to stay informed about how we are protecting the personal information which we
collect.

Terms & Conditions

Please also visit our Terms & Conditions section establishing the use, disclaimers, and
limitations of liability governing the use of our Site.

Disclaimer

Disclaimer This policy applies only to the VitaGraphicsUsa.com sites. Although our site may
provide links to other sites, be advised that VitaGraphicsUsa.com is not responsible for the
content of such other unrelated sites and is not be liable for any damages arising from that
content. Any links provided on-site are mere as a convenience to our users. When you are
linked to another unrelated site, you are no longer on a VitaGraphicsUsa.com site and this
privacy policy will not apply. Make sure you are subject to and should consult, the privacy policy
when you link to the unrealted site, and particularly before providing any personal information.

Contacting Us

If you have any questions regarding this Privacy Policy, the Service or the product, please e-
mail us at info@vitagraphicsusa.com.