TERMS AND CONDITIONS

Welcome to vitagraphicsusa.com We provide our Website as a service to our customers. Please
read these Terms and Conditions carefully. These Terms and Conditions govern your access
and use of b2sign.com. By accessing or using vitagraphicsusa.com you agree to be bound by
all of the Terms and Conditions and to any additional guidelines, restrictions, or rules that may
be posted in connection with specific sections or services of this Website. Vitagraphicsusa.com
reserves the right to make changes to this Site and to these Terms and Conditions at any time
without prior notice. Your continued use of this Site is and shall be deemed to be your
agreement to be bound by any such modifications, alterations or updates.
You also agree that we may provide all legal communications and notices to you electronically
by posting them on vitagraphicsusa.com or, at our election, by sending an e-mail to the e-mail
address you provided to us when you registered at our Website. You may withdraw your
consent to receive communications from us electronically by emailing us at
info@vitagraphicsusa.com.

Copyrighted Materials for Limited Use

Vitagraphicsusa.com contains graphics, photographs, images, document layouts, artwork, text,
fonts, software tools, and other information (referred to herein as "Content"). This Site and all
Content are the copyrighted property of vitagraphicsusa.com. All rights in this Site and its
Content are reserved. It is strictly prohibited to retain the copy, distribute, publish, or use any
portion of the Content except as expressly allowed in these Terms and Conditions.
Vitagraphicsusa.com reserves the right to add, delete, or modify any part of the Content at any
time without prior notice.

Use of Site

You are granted permission to access and use this Site and its Content for the sole purpose of
preparing, evaluating, and ordering products or services solely through Vitagraphicsusa.com
(referred to herein as "Products"). No other download, retention, use, publication, or distribution
of any portion of the Content is authorized or permitted. Obtaining Products from
Vitagraphicsusa.com does not entitle you to use any portion of Content apart from the finished
Products as they are supplied by Vitagraphicsusa.com. You agree to use this Site in a
responsible manner that is in full compliance with these Terms and Conditions and with your
local laws and regulations, including import and export regulations. Without limitation, no portion
of Content may be utilized as a trademark or service mark, for any pornographic use, for any
unlawful purpose or use, to defame any person, to violate any person's right of privacy or
publicity, to infringe upon any copyright, trade name, trademark, service mark or other
intellectual property right of any person or entity. You agree that you will not use the Site to
produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful,
obscene, malicious or otherwise objectionable. Vitagraphicsusa.com may terminate its service
to customers found to be using Vitagraphicsusa.com to engage in undesirable activities. You are
solely responsible for your use of Content in combination with any other images, graphics, text
or other materials you incorporate into your Products. You agree that you will not include any
text, image, design, trademark, service mark, or any copyrighted work of any third party in your

Products unless you have obtained the appropriate authorizations from the owners. You warrant
that your Products do not infringe upon any rights of any third party, including copyright,
trademark, right of publicity or privacy, and will not libel or defame any third party, and you have
all required rights or permissions necessary to incorporate third party material into your
Products. By placing an order thru Vitagraphicsusa.com, you warrant that you have all
necessary permission, right and authority to place the order and you authorize
Vitagraphicsusa.com to produce the Products on your behalf.

Order Cancellation Policy

Jobs cannot be stopped and/or cancelled once they are in “Approved” status. There will be no
refunds of any kind after a job has been approved.

Returns/Refund/Reprint Policy

Vitagraphicsusa.com focuses on providing our customers with the best possible printing
experience and products. If there is any issue with your order, you must report the problem
within five (3) business days. You can submit your claim via email at infovitagraphicsusa.com
Our Customer Service Representative will document your complaint and create a claim for you
to reference as we investigate how to best resolve the issue. All defects and/or order issues
must be reported to Vitagraphics Corp.. within 3 business days of receiving your order.
Customer will be requested to submit digital photos to document the product’s defects. In some
cases, customer will be required to ship defective product(s) back to Vitagraphics at their own
expense and in an agreed upon reasonable time frame. In cases where the order is required to
be shipped back to Vitagraphics at the customer’s expense, Vitagraphics may reimburse the
customer for shipping if a defect is determined to exist. Any charges related to expedited orders,
such as rush printing or shipping, are non-refundable for defective products unless FedEx / UPS
delivers a defective product or fails to deliver an order. Turnaround time and shipping options for
reprinted orders varies due to available production capacity and are at Vitagraphics discretion.
Turnaround time begins after receipt of final proof approval. Final approval will only be accepted
in written format. No verbal approvals will be accepted.

Right of Refusal

We reserve the right to refuse service or products to any person or organization.